Email Response & Communication Support
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted3 hours ago
My inbox has become the frontline of my business conversations and I need a reliable pair of hands to keep every message moving. The main focus is email management—specifically writing and sending thoughtful, accurate replies.
Here’s what you’ll handle day-to-day:
• Customer inquiries: reply with clear answers, a friendly tone, and any next-step instructions.
• Internal communications: respond on my behalf to team questions so projects never stall.
• Newsletter & marketing emails: answer follow-ups, manage outreach questions, and keep subscribers engaged.
I’ll funnel all messages to you through a shared mailbox, and you’ll draft or send final responses within the turnaround window we agree on. If you spot ways to improve labeling or filtering, feel free to suggest them, but the priority is timely, well-crafted replies that sound like they came directly from me.
Consistency, strong written English, and good judgment are essential; tools such as canned responses or CRM notes are welcome as long as the end result feels human. Let me know your experience with similar roles and how quickly you can start.
Here’s what you’ll handle day-to-day:
• Customer inquiries: reply with clear answers, a friendly tone, and any next-step instructions.
• Internal communications: respond on my behalf to team questions so projects never stall.
• Newsletter & marketing emails: answer follow-ups, manage outreach questions, and keep subscribers engaged.
I’ll funnel all messages to you through a shared mailbox, and you’ll draft or send final responses within the turnaround window we agree on. If you spot ways to improve labeling or filtering, feel free to suggest them, but the priority is timely, well-crafted replies that sound like they came directly from me.
Consistency, strong written English, and good judgment are essential; tools such as canned responses or CRM notes are welcome as long as the end result feels human. Let me know your experience with similar roles and how quickly you can start.
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