E-commerce Operations & Data Analyst

Position Type: Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring a E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory, and operational reporting functions of a growing ecommerce business.
This role is primarily focused on logistics coordination, inventory management, operational reporting, and spreadsheet-based analysis.
Alongside operations responsibilities, you’ll also help improve internal workflows using AI tools like Claude and ChatGPT — supporting areas such as reporting, dashboards, automation, and repetitive task optimization.
This is not a highly technical engineering role. We are looking for someone with strong logistics and operational thinking who is comfortable using modern AI tools to improve efficiency and systems over time.
What You’ll Be Doing
Logistics & Inventory Operations

Manage freight and shipment coordination end-to-end

Track deliveries and coordinate with warehouse partners

Create and manage purchase orders based on inventory forecasting and sales trends

Support inventory planning and stock management

Maintain accurate logistics and inventory records

Coordinate operational workflows to ensure smooth day-to-day execution

Ecommerce Operations & Reporting

Manage and update product data inside Shopify

Maintain operational spreadsheets and inventory trackers

Generate reports related to sales, returns, customer service, and product performance

Analyze operational data to identify trends and improve decision-making

Support operational planning through accurate reporting and forecasting

AI & Workflow Improvement

Use tools like Claude or ChatGPT to improve workflows and efficiency

Help build dashboards and automate repetitive operational tasks

Support simple AI-driven reporting and internal process improvements

Collaborate with developers when more technical integrations are required

Continuously explore ways AI can improve operations, reporting, and internal systems

What Makes You a Strong Fit

You are highly organized and detail-oriented

You enjoy operational problem-solving and process improvement

You are comfortable working with spreadsheets and operational data

You can manage logistics and inventory workflows independently

You are proactive and enjoy improving systems and efficiency

You are comfortable learning and adapting to new AI tools

Must-Have Experience & Skills

Previous experience in logistics, inventory management, ecommerce operations, or supply chain coordination

Strong spreadsheet, reporting, and operational data management skills

Experience building or managing operational dashboards, workflow systems, or reporting processes

Comfortable using AI tools like Claude or ChatGPT in a practical business environment

Experience improving workflows, automating repetitive tasks, or supporting operational efficiency initiatives

Experience working with Shopify or similar ecommerce platforms

Strong analytical and problem-solving ability

Fluent English communication skills (written and verbal)

Ability to work independently in a remote environment

Key Metrics for Success (KPIs)

Accuracy of logistics and inventory tracking

Reliability of operational reporting and spreadsheets

Timely coordination of freight and warehouse operations

Improvement of operational workflows and efficiency

Successful adoption of AI-supported operational processes

Interview Process

Initial Screening Call

Recruiter Interview

Final Client Interview

Offer & Onboarding

Originally posted on Himalayas