E-commerce Annotation Specialist - AI Trainer

mercor · via Himalayas ·

Budget / Salary$40–50
TypeContract
LocationUnited States
Posted2 hours ago
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Shopify Shop App Agent Annotator
Type:Contract
Compensation:$40–$50/hour
Location:Remote
Commitment:~5 hours/week
Role Responsibilities

Evaluate full shopper-agent conversations, including tool calls and their outcomes.

Identify the specific turn that received a thumbs-down from the shopper.

Classify the issue with a primary domain tag and a specific secondary tag.

Write concise comments explaining the shopper's intent, the agent's actions, and the rationale for the tags.

Work independently and asynchronously to maintain consistency in tagging across conversations.

Qualifications

Must-Have

Rule discipline to apply a fixed taxonomy consistently.

Comfort reading structured traces to understand agent actions.

Restraint under ambiguity to use the unknown label appropriately.

Clear, concise written English for explaining labeling decisions.

Preferred

Consumer e-commerce fluency in orders, tracking, and platform responsibilities.

Prior annotation, labelling, or model-evaluation work with a defined rubric.

Experience with the Shop app or other AI shopping assistants.

Familiarity with customer-support operations and escalation paths.

Application Process (Takes 20–30 mins to complete)

Upload resume

AI interview based on your resume

Submit form

Resources & Support

For details about the interview process and platform information, please check:

For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

#hiringmercorOriginally posted on Himalayas
ai-annotation e-commerce-data-labeling ai-training-specialist annotation-quality-assurance conversational-ai-evaluation ai-annotation-specialist ai-data-annotation-trainer ai-data-annotation-specialist data-annotation-expert annotation-specialist content-annotation-specialist japanese-ai-data-annotation-trainer ai-data-annotation-analyst ai-language-data-annotation-specialist
Apply on Himalayas →

Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.