Dutch Gaming Agent - Part Time - Work From Home

Kulture Talent · via Himalayas ·

TypePart-time job
LocationPortugal
Posted2 hours ago
DUTCH/ ENGLISH GAMING SUPPORT AGENT - PART TIME
As a Gaming Support Agent, your job will be to handle customer support issues for a specific assigned game studio. You will be helping players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
Requirements:

Native/Fluent Dutch speaker

English speaking fluent level

Knowledge about gaming or anything related to video games

Owning a Nintendo Switch, PS4, PS5, Xbox One, Xbox One Series X or a modern gaming PC/laptop

Being a fast learner, take initiative and excel at troubleshooting

Having a dedicated quiet workspace located within your residence

Experience in a Customer service environment is a plus

Originally posted on Himalayas
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