Director, Supply Chain Planning & Strategy

The Director, Supply Chain Planning & Strategy will develop and execute a comprehensive strategy for the organization’s logistics, repair, and distribution network, focusing on optimizing stock levels, reporting KPIs, and driving process improvements. This position plays a critical role in aligning operations with demand forecasting and supply planning, ensuring efficiency and profitability. The role oversees the Sales & Operations Planning (S&OP) framework, ensuring collaboration across functional teams and alignment with executive priorities. This leader will provide significant visibility to senior executives and clients, supporting critical decision-making processes that enhance financial outcomes, operational productivity, and customer satisfaction.
This is a remote role, with travel expected ~15%.
What will be my duties and responsibilities in this job?

Develop and lead the strategy for logistics, repair, and distribution networks

Establish a robust demand planning and forecasting process that integrates with financial forecasts

Oversee the S&OP process, balancing supply and demand while addressing risks and opportunities proactively

Create capacity models to optimize resource utilization and balance supply with customer expectations

Ensure optimal stock levels and efficient inventory management across all regions and depots

Lead operational productivity analyses and identify optimization opportunities for the global inventory strategy

Develop and automate customer-based KPI reporting for internal and external stakeholders

Analyze business and financial results to provide insights that guide strategic decisions

Monitor and enhance performance metrics to improve forecasting accuracy and operational efficiency

Partner with internal teams, including procurement, forecasting, and business development, to align operations with demand planning

Work closely with clients and actuaries to forecast volume requirements and ensure alignment with client expectations

Foster collaboration with cross-functional teams to drive continuous improvement

Manage and mentor a team of directors and managers, including roles in regional planning, analytics, procurement, and order management

Provide career development and guidance to planning staff to build a high-performing team

Manage inventory budgets exceeding $100M, driving margin growth through efficient supply and demand balancing

Support cost reduction initiatives while maintaining exceptional service levels

What are the requirements needed for this position?

Bachelor’s Degree, preferably in Business, Supply Chain, Operations, or related field; Master’s degree preferred

Minimum of 10 years in supply chain, logistics, or related fields, with at least 3 years in a leadership role managing cross-functional teams

Proficiency in forecasting and inventory planning systems

Reverse logistics, mobile industry supply chain experience

Expert-level Excel skills (e.g., pivot tables, trend analysis)

Strong analytical, problem-solving, and decision-making abilities

Proven ability to lead process improvements and cross-functional initiatives

Excellent written and verbal communication skills, including the ability to influence senior stakeholders

Experience with ERP systems like Oracle, Great Plains, or similar inventory management platforms

What other skills/experience would be helpful to have?

Master’s Degree, preferably in Business, Supply Chain, Operations, or related field

APICS CPIM/CSCP certification or equivalent

Knowledge of AI & Automation based initiatives

Strong knowledge of S&OP processes and best practices

Proven track record of meeting tight deadlines in fast-paced environments

Ability to strategically address complex issues with tactical solutions

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Pay Range:
$144,700.00 - $241,600.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Originally posted on Himalayas