Digital Wallet Usability Testing for Filipinos Abroad
Budget / Salary$30–250
TypeFreelance project
LocationRemote
Posted1 hour ago
Mobile Journey Testers: Overseas Filipinos only!!
Twimbit, a research and analysis firm, is studying how easy it is for Filipinos living abroad to open and start using a Philippine
digital wallet from overseas. We're looking for two to three overseas Filipinos to go through these sign-up journeys as real first
time users and tell us exactly what happens.
This is a short, paid, remote engagement. No research experience is needed, just attention to detail and a willingness to note down
every step.
What you'll do
• Sign up for a Philippine e-wallet's overseas account as a first-time user, from entering your number through ID
verification and activation.
• Do the same for a few comparable apps available in your country, such as Wise or Revolut.
• Contact the app's support at least once, using a question we give you.
• Record your screen and note the time taken, number of steps, errors, waits and any messages you receive.
• Fill in a short log for each journey and join a 30-minute call to walk us through what you found.
Who we're looking for
• A Filipino citizen living outside the Philippines, ideally in the United States, the United Arab Emirates or Saudi Arabia.
Other countries are welcome.
• A valid Philippine passport. A host-country ID, such as a residence card or driver's license, is a plus, as we want to test
both routes.
• Has not signed up for the wallet's overseas account before. We'll confirm which app after shortlisting.
• A smartphone with a local mobile number. We want a mix of Android phones and iPhones across the group.
• Comfortable recording your screen and writing clear, factual notes in English.
• Reliable and detail minded. Experience in user testing, QA or mystery shopping is a plus, not a requirement.
Based in the Philippines?
You can still take this on as our point person if you can line up Filipino friends or relatives living overseas to download the apps and
complete the journeys. You'd coordinate them and make sure each journey is completed and logged. Feel free to share this with
anyone who might be interested.
The engagement
Type Short-term, remote, freelance
Time
About 10 to 15 hours in total, over 2 to 3 days, starting in
October 2026, at times that suit you
Pay Paid engagement; 100 USD per journey. Any small app or
transaction fees are reimbursed
What you need
Your own phone. We provide the task guide and logging
template
How your data is handled
You'll sign up with your own details, as any real user would. Before you start, you'll sign a confidentiality agreement, and we'll
explain exactly what we record. Screen recordings are used only for this research, and personal details are blurred before anything
is shared beyond the research team. You're free to close any accounts you open once the work is done.
Twimbit, a research and analysis firm, is studying how easy it is for Filipinos living abroad to open and start using a Philippine
digital wallet from overseas. We're looking for two to three overseas Filipinos to go through these sign-up journeys as real first
time users and tell us exactly what happens.
This is a short, paid, remote engagement. No research experience is needed, just attention to detail and a willingness to note down
every step.
What you'll do
• Sign up for a Philippine e-wallet's overseas account as a first-time user, from entering your number through ID
verification and activation.
• Do the same for a few comparable apps available in your country, such as Wise or Revolut.
• Contact the app's support at least once, using a question we give you.
• Record your screen and note the time taken, number of steps, errors, waits and any messages you receive.
• Fill in a short log for each journey and join a 30-minute call to walk us through what you found.
Who we're looking for
• A Filipino citizen living outside the Philippines, ideally in the United States, the United Arab Emirates or Saudi Arabia.
Other countries are welcome.
• A valid Philippine passport. A host-country ID, such as a residence card or driver's license, is a plus, as we want to test
both routes.
• Has not signed up for the wallet's overseas account before. We'll confirm which app after shortlisting.
• A smartphone with a local mobile number. We want a mix of Android phones and iPhones across the group.
• Comfortable recording your screen and writing clear, factual notes in English.
• Reliable and detail minded. Experience in user testing, QA or mystery shopping is a plus, not a requirement.
Based in the Philippines?
You can still take this on as our point person if you can line up Filipino friends or relatives living overseas to download the apps and
complete the journeys. You'd coordinate them and make sure each journey is completed and logged. Feel free to share this with
anyone who might be interested.
The engagement
Type Short-term, remote, freelance
Time
About 10 to 15 hours in total, over 2 to 3 days, starting in
October 2026, at times that suit you
Pay Paid engagement; 100 USD per journey. Any small app or
transaction fees are reimbursed
What you need
Your own phone. We provide the task guide and logging
template
How your data is handled
You'll sign up with your own details, as any real user would. Before you start, you'll sign a confidentiality agreement, and we'll
explain exactly what we record. Screen recordings are used only for this research, and personal details are blurred before anything
is shared beyond the research team. You're free to close any accounts you open once the work is done.
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