Debt Settlement Call Coordinator Needed

Call Forwarding Executive – Debt Settlement Support

Marathe CredCare Private Limited is looking for a Call Forwarding Executive to support our Debt Settlement operations.

Role

The selected person will handle and coordinate incoming calls related to our active debt-settlement clients and forward them to the designated team/authorized representative.

Responsibilities

- Handle incoming calls related to assigned client cases.
- Forward lender/recovery-agent calls to the designated representative.
- Maintain basic call and communication records.
- Inform the case team about important calls or messages.
- Follow case-specific call-forwarding instructions.
- Maintain strict confidentiality of client information.
- Coordinate with the internal team when escalation is required.
- No independent negotiation or financial commitments to clients/lenders.

Payment Structure

₹1,000 per active case per month

- Payment is based on the number of active cases assigned.
- Maximum monthly payout: ₹20,000.
- Dormant/inactive cases will not be counted.
- Payment will be reviewed based on workload and performance.

Candidate Requirements

- Good communication skills in English, Hindi and Marathi preferred.
- Smartphone with reliable internet connection.
- Comfortable handling calls professionally.
- Basic knowledge of WhatsApp and Google Sheets/Excel.
- Telecalling, customer support, collections or debt-settlement experience is an advantage.

Work Type

Remote / Work From Home

This is not a sales position. The primary responsibility is call handling, forwarding and communication coordination.

To Apply

Please send:

1. Name
2. Location
3. Languages known
4. Previous experience
5. Availability
6. Expected compensation

Marathe CredCare Private Limited
Your Credit, Our Care