Data & AI Program Manager

Cyborg Mobile · via Himalayas ·

TypeContract
LocationUnited States
Posted2 hours ago
About the Role

We're hiring a Data & AI Program Manager to support a Fortune 100 technology company. This role sits at the intersection of data strategy and applied machine learning, owning the end-to-end data lifecycle that fuels natural language processing (NLP) applications and large language model (LLM) development. You'll define what "good data" looks like for a range of NLP use cases, build the guidelines and pipelines to get there, and partner closely with data engineering, data science, and ML teams to turn high-quality annotated data into measurable model performance gains.

This is a full-time W2 position. You would be employed by Cyborg Mobile but placed with our client working full-time there and reporting to a manager there. We're looking for someone who is a self-starter, self-sufficient, and able to execute with little direction. This is a remote position (Washington candidates preferred).

What You'll Do

Conduct market and user research to understand data needs and expectations across various NLP applications and domains

Define data specifications, scope, and sourcing strategy for each use case and domain

Design judgment guidelines and instructions for data annotation, validation, and quality control

Deliver datasets, schemas, guidelines, and annotations that meet approved specifications, scope, and sourcing requirements

Manage the end-to-end data annotation process

Analyze data quality metrics (accuracy, consistency, coverage, and diversity) and turn findings into actionable recommendations

Implement approved data quality improvement actions

Collaborate with client data engineers, data scientists, and machine learning engineers to integrate annotated data into production pipelines, support LLM fine-tuning, and evaluate model performance and impact

Identify data gaps and opportunities; propose new data sources, methods, and features to improve data quality and model outcomes

Communicate data vision, strategy, and results to internal and external stakeholders, including product owners, engineers, researchers, customers, and partners

Prepare and deliver data reports, presentations, and demos using client-approved formats and channels

What We're Looking For

Experience in NLP data strategy, annotation program management, or a related data quality/linguistics role

Strong understanding of data annotation workflows, guideline design, and inter-annotator quality control

Familiarity with LLM training/fine-tuning pipelines and how annotated data feeds model evaluation

Analytical mindset with the ability to translate quality metrics into concrete improvement plans

Excellent stakeholder communication skills — comfortable presenting to both technical and non-technical audiences

Experience working in large, matrixed corporate environments

Must Haves

Customer centric

Good with follow through

Has skills to build Agents, PowerBI dashboards, Sharepoint list management, coding agents like Codex, Claude Code, Github copilot

Originally posted on Himalayas
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