Customer Service Specialist for a Construction Industry in the US (Home Based Fu
TypeFull-time job
LocationUnited States
Posted2 hours ago
Category: Construction Industry
Location: Seattle Washington United States
Provide friendly and professional customer service via phone, email, and messaging
Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
Escalate complex questions and concerns to the appropriate team members when needed
Manage and update daily schedules for fencing crews and customer projects
Communicate schedule changes, delays, and important updates to customers and internal teams
Monitor crew attendance and address scheduling issues at the start of each workday
Maintain accurate records of customer inquiries, requests, and follow-up actions
Adjust schedules based on project priorities, timelines, and crew availability
DetailsOriginally posted on Himalayas
Location: Seattle Washington United States
Provide friendly and professional customer service via phone, email, and messaging
Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
Escalate complex questions and concerns to the appropriate team members when needed
Manage and update daily schedules for fencing crews and customer projects
Communicate schedule changes, delays, and important updates to customers and internal teams
Monitor crew attendance and address scheduling issues at the start of each workday
Maintain accurate records of customer inquiries, requests, and follow-up actions
Adjust schedules based on project priorities, timelines, and crew availability
DetailsOriginally posted on Himalayas
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