Customer Service Representative - Travel
TypePart-time job
LocationUnited States
Posted1 hour ago
Customer Service Representative
We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups. This role is centered on delivering seamless planning support, high-quality recommendations, and exceptional service from initial inquiry through final confirmation.
What You'll Do:
Consult with clients to understand preferences, budgets, and desired experiences
Design customized itineraries including accommodations, activities, transportation, and special requests
Research destinations, resorts, cruises, and curated experiences to match client needs
Coordinate reservations and ensure all components of the itinerary are accurate and confirmed
Communicate updates, options, and recommendations in a clear and timely manner
Provide ongoing support before and during scheduled trips
Build strong client relationships through consistent follow-up and service excellence
What We're Looking For:
Strong communication and interpersonal skills
Highly organized with excellent attention to detail
Comfortable managing multiple requests and timelines simultaneously
Ability to research and present tailored recommendations
Prior experience in hospitality, customer service, sales support, or concierge-style roles preferred
Tech-savvy and comfortable using booking platforms and online tools
Self-motivated with a professional and client-first mindset
What We Offer:
Structured onboarding and training resources
Access to booking systems and supplier partnerships
Supportive team environment with ongoing development opportunities
Opportunity to grow within a client-focused service organization
If you enjoy creating memorable experiences, solving logistical puzzles, and working closely with people to bring their plans to life, this role may be a strong fit.
Originally posted on Himalayas
We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups. This role is centered on delivering seamless planning support, high-quality recommendations, and exceptional service from initial inquiry through final confirmation.
What You'll Do:
Consult with clients to understand preferences, budgets, and desired experiences
Design customized itineraries including accommodations, activities, transportation, and special requests
Research destinations, resorts, cruises, and curated experiences to match client needs
Coordinate reservations and ensure all components of the itinerary are accurate and confirmed
Communicate updates, options, and recommendations in a clear and timely manner
Provide ongoing support before and during scheduled trips
Build strong client relationships through consistent follow-up and service excellence
What We're Looking For:
Strong communication and interpersonal skills
Highly organized with excellent attention to detail
Comfortable managing multiple requests and timelines simultaneously
Ability to research and present tailored recommendations
Prior experience in hospitality, customer service, sales support, or concierge-style roles preferred
Tech-savvy and comfortable using booking platforms and online tools
Self-motivated with a professional and client-first mindset
What We Offer:
Structured onboarding and training resources
Access to booking systems and supplier partnerships
Supportive team environment with ongoing development opportunities
Opportunity to grow within a client-focused service organization
If you enjoy creating memorable experiences, solving logistical puzzles, and working closely with people to bring their plans to life, this role may be a strong fit.
Originally posted on Himalayas
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