Customer Service Chat Support
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
I need a skilled chat operator to look after our customer service inbox using LiveChat. The bulk of inquiries you will tackle revolve around order status, deliveries, refunds, account access, log-in hiccups, and payment concerns.
What matters most is speed, clarity, and a friendly tone that turns issues into positive experiences. You’ll hop into LiveChat, manage conversations end-to-end, and flag anything that needs escalation. A concise daily report of common questions and any unresolved tickets will round off each shift so I can keep an eye on emerging trends.
If you have a solid command of English, at least a couple of years handling similar queues, and enjoy smoothing out customer roadblocks, let’s talk.
What matters most is speed, clarity, and a friendly tone that turns issues into positive experiences. You’ll hop into LiveChat, manage conversations end-to-end, and flag anything that needs escalation. A concise daily report of common questions and any unresolved tickets will round off each shift so I can keep an eye on emerging trends.
If you have a solid command of English, at least a couple of years handling similar queues, and enjoy smoothing out customer roadblocks, let’s talk.
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