Customer Satisfaction Survey Telecaller

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
I need a fresh, energetic voice to speak directly with my existing customers, run a short customer-satisfaction survey, and capture honest feedback that I can act on. The core of the job is to conduct surveys over the phone; no sales or lead generation involved.

Because I don’t yet have a script, your first task will be to draft one that sounds natural, keeps the call under five minutes, and gathers clear insights on overall satisfaction, pain points, and suggested improvements. Once I approve the script you’ll start calling, record each response in a simple spreadsheet or CRM, and share a concise end-of-day summary highlighting any urgent issues.

I’ll supply the customer list and calling window; you’ll bring a pleasant phone manner, good English or Hindi, basic spreadsheet skills, and the persistence to hit the daily call target. If you are a fresher who enjoys talking to people and can follow clear guidelines, you’ll do well here. Prompt communication and data accuracy are essential, and I’m happy to offer constructive feedback so you grow along the way.
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