Customer-Focused Promo Photo & Video

I’m gearing up for a new business promotion and want visuals that spotlight real customers using our service. I need one creative professional who can handle both photography and videography during the same session so the look and feel stay consistent across every asset.

The day will revolve around authentic, candid moments—customers interacting with staff, enjoying the service, and giving quick on-camera reactions. Ambient footage of the space and a few beauty shots of key details will round out the story. All content will be repurposed for the website, paid ads, and social channels, so framing for both horizontal and vertical formats is important.

Please arrive with a mirrorless or DSLR body that shoots clean 4K video, a fast prime or zoom set for shallow-depth portraits, a stabilizer or tripod, and lightweight LED lighting for fill. Good, natural color is a must; no heavy filters or stylized LUTs.

Deliverables
• 25–30 fully retouched, print-ready photos (web-optimized copies included)
• 1–2 minute highlight video in 16:9, plus a 30-second vertical cut for Reels/TikTok
• All raw stills and footage provided via cloud link on project handoff

I’m planning a three-hour on-site shoot late next week here in [city]; any schedule shifts will come with at least 48-hour notice. In your proposal, please link to two or three past projects that show customer-centric work and list the gear you’ll bring. Looking forward to collaborating!