Customer Data Entry Virtual Assistant

via Freelancer ·

Budget / Salary$250–750
TypeFreelance project
LocationRemote
Posted1 hour ago
I need dependable help keeping our customer records clean and current. Your main task each day will be updating our Google Sheets and Excel files with fresh customer information—this data-entry work is my highest priority, so accuracy and consistency matter more than speed.

Beyond the spreadsheets, I’ll gradually involve you in light email and live-chat support (we use Gmail and Zendesk), file organisation in Google Drive, appointment scheduling through Calendly, and occasional web research. Clear templates, SOPs, and short video walkthroughs are ready, so beginners who are willing to learn are welcome.

You should be comfortable with the basics of Google Sheets or Excel, have a steady internet connection, and communicate clearly in written English. A friendly tone with customers and the discipline to meet agreed deadlines are essential; everything else I can teach.

Deliverables
• Customer-information spreadsheet updated daily with zero formatting errors
• Quick responses to assigned email or chat tickets (within 24 hours)
• Short weekly report summarising completed tasks and any issues encountered

If this sounds like the variety of online work you’d enjoy, please tell me a little about your availability and any experience you already have with spreadsheets or customer support.
data processing data entry excel customer support virtual assistant email handling zendesk google sheets
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