Comprehensive ServiceNow Architect Training SecOps (security incident, vulnerability response, threat intel), ITOM ,IRM / GRC (policy, risk, audit workflows) , CMDB & CSDM (data model alignment, best-practice design) , AI-powered Now Assist features and

I need an end-to-end ServiceNow Technical/Solution Architect programme that starts at absolute beginner level and steadily moves into expert territory. The explanations should be clear enough that even a five-year-old could follow the early lessons, yet still carry the depth required for real enterprise work later on.

Delivery format
• Live online sessions are essential so I can ask questions in real time.
• Every class must be recorded and shared promptly; I want to review material whenever I wish.

Scope of content
The curriculum must span the latest ServiceNow release and include hands-on, production-style scenarios for each of the following:
• SecOps (security incident, vulnerability response, threat intel)
• ITOM (Discovery, Service Mapping, Event Management, Health Log Analytics)
• IRM / GRC (policy, risk, audit workflows)
• CMDB & CSDM (data model alignment, best-practice design)
• AI-powered Now Assist features and any generative AI capabilities currently shipping

Interview preparation
Alongside the technical walk-throughs, I expect a bank of architect-level interview questions, sample answers, and at least one live mock interview so I can benchmark my progress.

Required deliverables
• Structured syllabus covering fundamentals to advanced architecture
• Slide deck or workbook for each module
• Lab guides and datasets that replicate real-world environments
• HD recordings of every live session
• Comprehensive interview question set with model answers
• Certificate of completion or progress report at the end

Acceptance criteria
The material must follow the current ServiceNow product documentation, align with best-practice CSDM, and demonstrate each topic in a running instance that I can log into during class. Recordings should be made available within 24 hours of each session.

If this matches your expertise, I’m ready to schedule the first class and discuss the full timeline.