Comprehensive CRM, Sales & HRMS System

### 1. CRM & Lead Management

* Lead capture from Website, Google Ads, WhatsApp & Manual Entry
* Lead assignment to sales executives
* Lead status management
* Customer profile
* Customer history
* Follow-up reminders
* Notes & attachments
* Search & filters

### 2. Sales Management

* Click-to-call integration
* Automatic call recording (third-party API)
* Call logs & recordings
* Sales pipeline
* Quotation management
* Sales dashboard
* Customer communication history

### 3. OMS (Order Management System)

* Customer PO upload
* Order confirmation
* Vendor assignment
* Production status
* Dispatch tracking
* Delivery status
* Invoice status
* Payment tracking

### 4. Vendor Management

* Vendor database
* Vendor categories
* Vendor contact details
* Product-wise vendor mapping
* Vendor quotations
* Price comparison
* Vendor rating & performance
* Order history with each vendor
* Payment status to vendors

### 5. HRMS (Human Resource Management System)

* Employee management
* Attendance
* Leave management
* Roles & permissions
* Employee documents
* Daily task allocation
* Employee profile

### 6. Performance Dashboard

* Total Leads
* New Leads
* Today's Follow-ups
* Missed Follow-ups
* Calls Made
* Connected Calls
* Quotations Sent
* Orders Won
* Revenue Generated
* Pending Payments
* Salesperson-wise Performance
* Vendor Performance
* Conversion Rate
* Lead Source Performance
* Monthly & Weekly Reports

### 7. Admin Dashboard

* Overall business overview
* Sales dashboard
* Operations dashboard
* Vendor dashboard
* Employee dashboard
* Pending approvals
* Reports & Analytics