Community Manager

Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members).
This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied.
You will:

Lead daily conversations in Slack

Connect members with each other

Coordinate high-quality events

Track engagement and improve retention

If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.
What You’ll Own
Daily Community Engagement (Core Focus)

Actively manage conversations in Slack

Start discussions and keep engagement high

Maintain a professional, upbeat, and welcoming tone

Ensure no member feels ignored or disconnected

Relationship Building & Member Connections

Introduce members based on:

Goals

Industry

Interests

Act as the connector of the community

Build trust and encourage collaboration

Member Check-Ins & Retention

Conduct regular member check-ins (every 3–6 months)

Identify:

Engagement gaps

Risks of churn

Opportunities to improve experience

Proactively solve issues before they escalate

Event Coordination & Execution

Plan and manage:

Retreats

Dinners

Meetups

Handle logistics end-to-end

Deliver a premium, high-quality experience

Engagement Tracking & Reporting

Track:

Participation levels

Member activity

Event attendance

Report insights to improve engagement and retention

Feedback & Survey Management

Run surveys using:

Typeform

Analyze feedback and identify trends

Turn insights into actionable improvements

What Makes You a Strong Fit

Outgoing and confident starting conversations

Natural relationship builder

Strong communicator (Slack, email, calls)

Customer-first mindset (member satisfaction = priority)

Highly proactive and ownership-driven

Organized and detail-oriented

Requirements (Must-Have)

Strong spoken English (clear, neutral, US-friendly)

Excellent written communication skills

Experience in:

Community management

Customer success

Relationship management

Experience coordinating events or member experiences

Comfortable working U.S. hours

Reliable remote work setup

Nice to Have

Experience managing communities on:

Slack

Familiarity with:

Typeform

Experience with U.S.-based clients

Background in:

Events

Customer success

Membership communities

Experience improving:

Engagement

Retention

Based in LATAM or Africa (preferred, not required)

What a Typical Day Looks Like

Start conversations and engage members in Slack

Connect members based on goals and interests

Monitor engagement and follow up with inactive members

Plan and coordinate upcoming events

Review feedback and engagement data

Share insights and updates with internal team

In short:
You are the heartbeat of the community — keeping it active, connected, and valuable.
Key Metrics (KPIs)

Daily Slack engagement and activity levels

Member satisfaction (check-ins + surveys)

Event participation rates

Number of meaningful member connections

Retention and churn reduction

Accuracy of engagement tracking and reporting

Why This Role Stands Out

High ownership — you run the community

Direct impact on retention and client experience

Blend of:

Community

Events

Strategy

Opportunity to grow into:

Head of Community

Member Experience Lead

Interview Process

Initial Phone Screen

Recruiter Interview

Practical Task (community scenario)

Client Interview

Offer & Background Verification

Apply Now
If you’re someone who thrives on conversations, relationships, and creating energy in a community, this is a rare opportunity to own and grow a high-value private network.
Originally posted on Himalayas