Commercial Claims Advocate- Remote

name · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted3 hours ago
Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB isthealeadingglobal insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management productsand services. With over 21,000 employees inover600offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Midwest-East:

Medical, Dental, and Vision (PPO, HMO, and HSA)

Comprehensive Wellness Program

401(k) Retirement Plan

Life and Disability Plans

Vacation, Holiday, Sick, and Personal Time Off

Pet Insurance

Comprehensive Onboarding Program

Continuing Education / Personal Development Programs

Flexible Work Arrangements

Employee Engagement Events

Dress for Your Day Dress-Code

Service Awards

Here’s Where You Come In

Working within the Claims Department in a client-facing role, the successful candidate will apply their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, adjusters, lawyers and insurance companies, claims management and other related client services.   The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e. coverage disputes, policy interpretation, settlement disputes, etc. 

Responsibilities:

Claims advocate and facilitator on behalf of client

Consultation with clients on claim issues

Review and recommend solutions to coverage, quantum and claim handling management issues

Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims

Participate in sales presentations to prospective clients

Assist the client in preparing special claims servicing instructions focusing on the client’s specific needs and taking into consideration the structure of their insurance programs

Review and comment on policy wordings for account teams

Review of claims with clients/insurers/loss adjusters regularly

Cultural Expectations:

Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.

Ownership – Responsible to each other, our clients, and our goals.

Teamwork – Together we attain greater success.

Sincerity – Giving and receiving direct and caring communication

Qualifications:

Post-secondary education and/or relevant work experience

Holds or commits to obtain appropriate provincial license within probationary period

Additional insurance qualifications/designations (e.g. CIP, CRM)isconsidered an asset

Possesses excellent knowledge of coverage and analytical skills in policy interpretation

Aware of relevant insurance legislation and major insurance-related court decisions

Understanding of Michigan no-fault auto liability

General knowledge and/or experience with multiple lines of insurance coverage with detailed knowledge in specialized coverage lines considered an asset

Prior experience in claims consultation with larger risk accounts

Strong communication skills - both verbal & written, as well as effective time management and organizational practices

Results-oriented with strong client service emphasis and focus

Good computer skills with proficiency in email, word processing and spreadsheet software as well as working knowledge of presentation software

Excellent interpersonal and strong negotiating skills

Department Claims ManagementRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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Originally posted on Himalayas
claims-advocate insurance-claims claims-management insurance-brokerage remote-claims-analyst remote-insurance-claims-specialist commercial-claims-specialist remote-claims-examiner
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