Cold Calling & Appointment-Setting Specialist (Well spoken English Only))

Position Type: Remote
Schedule: 25 hours per week
Start Date: Immediate
Compensation: $5.00 per hour plus uncapped performance bonuses

Position Overview

We are seeking a confident and motivated Cold Calling and Appointment-Setting Specialist to conduct outbound outreach to roofing and restoration companies throughout the United States.

You will contact business owners and decision-makers to determine whether their companies have insurance claims that were denied or underpaid. When a qualified opportunity is identified, your primary responsibility will be to schedule an appointment between the prospect and our company director, who will explain how our team may be able to assist with recovering money from those claims.

Qualified leads and contact information will be provided. No independent lead generation is required.

Schedule and Availability

- This position requires a consistent commitment of 25 hours per week.
- The preferred schedule is five hours per day, Monday through Friday.
- Calling hours must be scheduled between 8:00 a.m. and 5:00 p.m. Central Time.
- Candidates must be willing and able to work within the Central Time business schedule.
- The selected candidate must also be reachable for brief, work-related text communications during business hours.
- Reliable attendance, punctuality, and consistent availability are required.

Key Responsibilities

- Make outbound calls to provided roofing and restoration company leads.
- Speak with owners, managers, and other decision-makers.
- Ask qualifying questions to identify denied or underpaid insurance claims.
- Clearly and professionally explain the purpose of the call.
- Schedule qualified appointments with the company director.
- Accurately record call outcomes, prospect information, and appointment details.
- Follow the provided script while maintaining a natural, conversational tone.
- Adapt the conversation when appropriate without misrepresenting the company’s services.
- Follow up with interested prospects as directed.
- Meet established call activity, appointment, and performance goals.
- Attend brief training, coaching, or progress meetings when requested.

Required Qualifications and Skills

- Previous experience in cold calling, telemarketing, lead generation, sales, or appointment setting.
- Clear, fluent, and professional spoken English that is easily understood by U.S. business contacts.
- Ability to call U.S. telephone numbers reliably.
- Confident, outgoing, and friendly telephone presence.
- Strong listening, communication, and objection-handling skills.
- Ability to deliver a script naturally without sounding overly rehearsed.
- Comfortable adapting the conversation and responding appropriately to questions.
- Ability to communicate professionally with business owners and decision-makers.
- Strong attention to detail and accurate data-entry skills.
- Dependable internet connection and a quiet, professional calling environment.
- Ability to work independently, follow instructions, and meet daily performance expectations.
- Ability to commit to the required 25-hour weekly schedule.

Equipment and Calling Requirements

Candidates who can provide their own reliable VoIP service or calling application are preferred. The calling method must support outbound calls to U.S. numbers and provide clear, dependable call quality.

Compensation and Bonuses

- Hourly Pay: $5.00 per hour.
- Weekly Limit: Paid hours are capped at 25 hours per week.
- Hourly Payment Schedule: Hourly wages are paid every Friday.
- Appointment Bonus: $10 for every qualified appointment scheduled.
- Client Conversion Bonus: $50 for every scheduled appointment that becomes a paying client.
- Conversion Bonus Schedule: Client conversion bonuses are paid on the 1st and 15th of each month.
- Uncapped Bonuses: There is no limit on the number of appointment or client conversion bonuses that may be earned.
Performance-Based Pay Increases

Hourly pay and bonus rates will increase when the following performance milestones are achieved:

- First Pay Increase: The specialist must schedule at least five qualified appointments per day on each of the five working days within the same workweek. This equals a minimum of 25 qualified appointments during that week.

- Second Pay Increase: The specialist must schedule at least ten qualified appointments per day on each of the five working days within the same workweek. This equals a minimum of 50 qualified appointments during that week.

Appointments from different weeks cannot be combined to meet a milestone. Each milestone must be completed within one full Monday-through-Friday workweek. The updated pay and bonus rates will take effect after the completed milestone week has been reviewed and the appointments have been confirmed as qualified.

Specific milestone requirements and increased compensation rates will be explained during the interview or onboarding process.

Training and Support

A calling script, qualified leads, service information, qualification criteria, and complete campaign instructions will be provided. Coaching and feedback will also be available to help the selected candidate improve performance and reach higher earning levels.

How to Apply

Please submit the following:

- A brief summary of your cold calling or appointment-setting experience.
- Details about your experience calling U.S. businesses.
- The VoIP service or calling application you currently use, if applicable.
- Confirmation that you can work 25 hours per week within the required Central Time calling window.
- A short voice recording introducing yourself and describing your relevant experience.
- Your earliest available start date.

We are looking to fill this position immediately. Applicants who demonstrate strong communication skills, reliability, and proven appointment-setting ability will receive priority consideration.