CLIENT ACQUISITION & BUSINESS DEVELOPMENT (BD) COORDINATOR | BPO

We are a growing BPO company looking for a Business Development Coordinator to support our sales and client acquisition efforts. This role focuses on lead generation, proposal support, and maintaining strong client relationships, particularly within outsourcing and service-based industries.

Key Responsibilities

Research and identify potential clients for BPO services (e.g., customer support, back office, etc.)

Generate and qualify leads through online research, outreach, and databases

Assist in preparing proposals, service presentations, and client pitches

Maintain and update CRM systems to track leads, opportunities, and client interactions

Coordinate with sales and operations teams to align client requirements with service offerings

Support client communication and follow-ups to maintain strong relationships

Help organize client meetings, virtual presentations, and industry events

Requirements

Bachelor's degree in Business, Marketing, or a related field

At least 1–3 years of experience in business development, sales, or BPO industry preferred

Strong communication and interpersonal skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Experience with CRM tools (Salesforce, HubSpot, or similar) is a plus

Detail-oriented with good organizational and multitasking skills

Key Performance Indicators (KPIs)

Number of qualified leads generated

Conversion of leads to meetings or opportunities

Timely submission of proposals and client requirements

Accuracy and consistency of CRM data

Client engagement and follow-up activity

Originally posted on Himalayas