Case Coordinator - Remote
Budget / Salary$22–22
TypeFull-time job
LocationUnited States
Posted2 hours ago
Case Coordinator – Remote
Starting Pay: $22.00 per hour
The IMA Group is seeking a highly organized, detail-oriented Case Coordinator to support the scheduling and coordination of medical and mental health evaluations. This remote role is ideal for someone with experience in healthcare scheduling, case coordination, customer service, or administrative operations who enjoys managing multiple priorities in a fast-paced environment.
As a Case Coordinator, you will oversee the referral process from initial case setup through scheduling, documentation, and report delivery. You will serve as an important point of contact for clients, examinees, and evaluating experts while helping ensure each case progresses accurately and efficiently.
Responsibilities
Manage referrals, pre-referrals, case setup, and evaluation scheduling
Prepare service estimates and obtain client approval
Communicate with clients, examinees, and medical or mental health experts
Coordinate case documentation and support timely report delivery
Maintain accurate records using internal case management and telehealth systems
Respond to incoming calls and provide professional customer service
Provide backup support to other Case Coordinators and assist with departmental projects
Qualifications
Bachelor’s degree or 3+ years of relevant experience in case coordination, healthcare scheduling, customer service, or administrative support
Strong organizational, multitasking, and problem-solving skills
Excellent written and verbal communication abilities
Proficiency with Microsoft Word, Excel, Outlook, and PDF applications
Experience with disability services, employer services, or medical/mental health evaluation scheduling is preferred
Benefits
Medical, dental, and vision insurance
Paid time off, holidays, and a floating holiday
401(k) with employer matching
Company-paid life insurance and additional voluntary benefits
Tuition reimbursement and student loan repayment assistance
Paid parental leave
No on-call responsibilities
Location Notice: We are not currently considering candidates residing in New York City, Chicago, California, Colorado, or Washington State.
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
Originally posted on Himalayas
Starting Pay: $22.00 per hour
The IMA Group is seeking a highly organized, detail-oriented Case Coordinator to support the scheduling and coordination of medical and mental health evaluations. This remote role is ideal for someone with experience in healthcare scheduling, case coordination, customer service, or administrative operations who enjoys managing multiple priorities in a fast-paced environment.
As a Case Coordinator, you will oversee the referral process from initial case setup through scheduling, documentation, and report delivery. You will serve as an important point of contact for clients, examinees, and evaluating experts while helping ensure each case progresses accurately and efficiently.
Responsibilities
Manage referrals, pre-referrals, case setup, and evaluation scheduling
Prepare service estimates and obtain client approval
Communicate with clients, examinees, and medical or mental health experts
Coordinate case documentation and support timely report delivery
Maintain accurate records using internal case management and telehealth systems
Respond to incoming calls and provide professional customer service
Provide backup support to other Case Coordinators and assist with departmental projects
Qualifications
Bachelor’s degree or 3+ years of relevant experience in case coordination, healthcare scheduling, customer service, or administrative support
Strong organizational, multitasking, and problem-solving skills
Excellent written and verbal communication abilities
Proficiency with Microsoft Word, Excel, Outlook, and PDF applications
Experience with disability services, employer services, or medical/mental health evaluation scheduling is preferred
Benefits
Medical, dental, and vision insurance
Paid time off, holidays, and a floating holiday
401(k) with employer matching
Company-paid life insurance and additional voluntary benefits
Tuition reimbursement and student loan repayment assistance
Paid parental leave
No on-call responsibilities
Location Notice: We are not currently considering candidates residing in New York City, Chicago, California, Colorado, or Washington State.
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
Originally posted on Himalayas
Apply on Himalayas →
Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.