Carrier Account Executive

Description
Do you have experience managing carrier networks and want to directly impact commercial success? At CtrlChain, we’re looking for a driven Carrier Account Executive to expand and optimize our carrier network across Europe. 

About us 
Over the past eight years, CtrlChain has built a powerful and trusted ecosystem to simplify and modernize the transport and logistics sector. Now, we're making this ecosystem fully available to our customers, both shippers and carriers. 
Our system brings digital transformation to an industry long reliant on outdated processes, offering smart tools that enhance visibility, streamline compliance, and optimize operations. The result? A more efficient, transparent, and effortless way of working for everyone involved! 
We’re growing fast and expanding our carrier network across Europe. As our network grows, the Carrier Team plays a key role in ensuring carriers are onboarded, activated in our systems, and ready to support our commercial growth. 

The role 
As a Carrier Account Executive, you own a portfolio of carriers and play a key role in expanding capacity, improving margins, and supporting Sales in winning new business. 
You actively build and improve the carrier network, ensuring we have the right capacity, performance, and competitiveness to support growth. You play a key role in improving automation, service KPIs, margins, and win-rate. 

What you’ll do 
Build and scale the carrier network 
Proactively expand the carrier base for existing and new lanes  
Ensure strong capacity coverage aligned with business needs  
Identify and onboard new carriers to improve competitiveness  

Drive onboarding & automation 
Onboard and activate carriers in CtrlChain systems  
Ensure full system adoption and drive a system-first way of working  
Increase automation by ensuring carriers use all relevant tools  

Support Sales & improve win-rate 
Work closely with Sales on RFPs and new business  
Provide competitive carrier solutions and fast turnaround  
Contribute directly to improving win-rate  

Optimize performance & margins 
Monitor carrier KPIs and proactively drive improvements  
Improve service performance (reliability, responsiveness)  
Optimize carrier selection to improve margins  

Deliver insights & improve decisions 
Ensure carrier data is accurate, complete, and usable  
Provide insights to support pricing, planning, and strategy  
Identify structural gaps and improvement opportunities in the network 

Requirements
Who You Are 
You’re commercially aware, proactive, and comfortable working at the intersection of operations and Sales. 
You will thrive in this role if you: 
Have 5–8 years of experience in transport, freight forwarding, or logistics coordination. 
Have experience with carrier onboarding, communication, and daily operations.  
Take a proactive approach to expanding carrier capacity on existing and new lanes.  
Are comfortable working with KPIs and continuously improving performance (service, responsiveness, reliability).  
Have a system-first mindset and ensure tools are used effectively.  
Understand how your work impacts Sales win-rate, margins, and competitiveness.  
Are structured, responsive, and take ownership. 
Professional level of English and Dutch.
Third European language is preferred (ideally German, French, Polish). 

 
Why join CtrlChain? 
Direct impact on win-rate, margins, and growth  
High ownership and autonomy  
Work closely with Sales and commercial teams  
Fast-paced scale-up environment  

Benefits
What We Offer 
✔ Competitive salary & benefits
✔ 26 vacation days
✔ Fully paid pension plan & travel allowance
✔ Vitality Allowance & daily office lunches
✔ A high-performance, collaborative sales culture
✔ The opportunity to shape the future of digital logistics
Ready to Join Us? 
Apply now and grow your career as a Carrier Account Executive at CtrlChain! 
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