Care Coordinator Specialist

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.
Be part of a team that makes a real difference.

Job Description

Must be able to work in Eastern standard time zone or Central.
The Care Coordination Specialist works under RN supervision to provide coordinated care services for injured workers with low to moderate complexity claims. This position ensures continuity of medical services and facilitates communication between all parties involved while supporting return-to-work efforts within workers' compensation guidelines.
KEY RESPONSIBILITIES
Care Coordination & Communication

Coordinate routine medical care needs for assigned injured workers under established protocols

Facilitate communication between injured workers, providers, employers, and adjusters for straightforward cases

Collect and document clinical information from healthcare providers and claimants

Schedule and coordinate medical appointments, diagnostics, and ancillary services

Communicate work status updates to injured workers, employers, and claims adjusters

Case Management Support

Follow established care plans and treatment protocols under RN supervision

Monitor injured worker adherence to treatment plans and compare progress to established guidelines

Maintain accurate documentation of medical history and case progress in WC system using approved formats

Facilitate return-to-work efforts through coordination with employers and providers

Escalate cases to RN supervision when clinical complexity increases beyond the scope

Administrative Functions

Maintain and update case review notes and documentation on all assigned cases

Complete time management tracking on all cases

Attend team meetings and training sessions as scheduled

Ensure cost containment through the utilization of in-network providers when appropriate

Support network provider coordination efforts

COMPETENCIES

Professional communication and interpersonal skills

Strong organizational and time management abilities

Attention to detail and accuracy in documentation

Ability to work independently while recognizing when to seek supervision

Understanding of confidentiality requirements and HIPAA guidelines

Basic analytical skills for routine case assessment

Adaptability in a fast-paced work environment

Technology proficiency for case management systems and Microsoft Office applications

Qualifications

Education & Licensure:

High School Diploma required

Graduate of an accredited practical/vocational nursing program

Current compact LPN/LVN license in good standing

Experience:

2+ years of clinical experience required

Workers' compensation or disability management experience is highly preferred

Healthcare coordination and documentation experience preferred

Skills:

Demonstrated organizational, technological, and communication skills

Basic understanding of disability management principles

Computer proficiency, including Microsoft Office Suite (Word, Excel), keyboard skills, and data entry capabilities

PERFORMANCE EXPECTATIONS:

Manage assigned caseload of low to moderate complexity workers' compensation claims

Achieve established metrics for routine case resolution and return-to-work outcomes

Maintain accurate and timely documentation per department standards

Escalate cases appropriately when clinical complexity exceeds the scope of practice

Demonstrate professional growth through continuing education and training participation

Support team objectives and departmental goals

SUPERVISION & REPORTING
Works under the direct supervision of the RN Case Manager or the WC Nurse Supervisor. Receives guidance on complex cases and clinical decision-making. Expected to work independently on routine coordination tasks while maintaining regular communication with the supervising RN.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $18.23 - $28.85 hourly, and will be based on a number of additional factors including skills, experience, and education.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Originally posted on Himalayas