Business Analyst

The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards.
Responsibilities:

Work under the direction of the Manager to provide application solutions for assigned business areas

Possess senior level functional knowledge of assigned application technology

Interact with business users to understand new business requirements and enhancement requests

Communicates effectively with all parties related to assigned process area

Serve as a liaison role between application technology vendors, internal IS groups, and business users

Work independently and with mentors/peers to gather and translate business requirements into product-specific designs and specifications while expanding application expertise and knowledge of business processes

Deliver business process workflow and related design documentation for new development projects and/or enhancement and modification requests to be used by the development teams

Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases

Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst

Provides formal training to team members and documentation as needed for new application functionality, product releases and enhancements and regulatory modifications using business scenarios and use cases

Ensure programs meet business specifications

Demonstrate new functionality to business users seeking inputs on future direction

Review vendor provided documentation and user manuals needed to support the product

Participate in user focus groups and requirements workshops, vendor training and demonstrations

Assist in supporting activations and rollouts

Consistent efforts to deliver quality solutions as per agreed scope

Customer focus and close alignment with the customers’ business objectives

Ensure efforts to continually improve domain knowledge

Ensure the quality of the deliverables as per the defined defects standards

Work with the support team to help diagnose and resolve client questions or problems that need development assistance

Participate in user focus groups and requirements workshops, vendor training and demonstrations

Document issues with resolutions and share with team members to improve team productivity

Provide data to generate team performance metrics

Knowledge transfer with other team members to improve overall team education level

Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders

Adherence to the defined standards

Take initiative and drives to bring to logical conclusion; proactive approach

Provide accurate and timely information and escalates when there are issues

Actively participate in meetings and make valuable contribution

Qualifications:
Academic and Professional Qualifications:
Bachelor's degree preferred and/or other relevant combination of training and experience

Experience:

2 years of practical experience in providing business process and functional support for assigned product preferred

2-3 years of healthcare experience preferred

Experience in requirements gathering and analysis

Experience in business analysis documentation

Experience working with Agile Principles is an asset

Travel Requirements:

May require local travel

May require other travel for business needs

Working Arrangements:
Work From Home

Originally posted on Himalayas