Bulgarian Part-Time Call Agent

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
I need help reaching Bulgarian customers who have parcels waiting for collection at lockers or pick-up points. Each weekday you will spend about 1–2 hours in the morning, specifically between 09:00 and 11:00, phoning recipients in clear, friendly Bulgarian to remind them to collect their purchase.

The workflow is simple:
• I send you a list of names, phone numbers, parcel codes and locker locations.
• You place the reminder calls, note whether the customer answered, and record any questions or delivery issues they mention.
• At the end of the session you return a brief log (Google Sheet or Excel) showing call time, status and comments.

Because the conversations are straightforward reminders, basic yet confident spoken communication is the only skill I require; no advanced sales or technical support background is necessary. A stable phone connection and a quiet environment will ensure the calls sound professional.

If you are located in Bulgaria or elsewhere in Eastern Europe, understand local collection practices and can commit to these morning slots, I’d love to work together.
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