Billing Coordinator III (Research)

Alia Services · via Himalayas ·

TypeFull-time job
LocationHonduras
Posted1 hour ago
Work Model: 100% Remote
Employment Type: Full-Time
Department: Billing / Finance
Build Your Career With Alia Services
Alia Services connects talented professionals with growing companies around the world. We specialize in remote recruitment, workforce, and payroll solutions, helping organizations build exceptional teams while creating meaningful career opportunities for professionals.
We're looking for an experienced Billing Coordinator (Billing Coordinator III) who understands the complete billing lifecycle and is comfortable taking ownership of complex orders, invoice discrepancies, vendor documentation, and billing-related financial processes.
If you're detail-oriented, confident working with high-volume financial data, and enjoy investigating problems and finding solutions, this could be a great opportunity to continue developing your career in Billing and Finance Operations.
Why Join Alia Services?
At Alia Services, we want our team members to feel supported throughout their employment while having opportunities to grow professionally. As part of our team, you'll have access to:

100% Remote Work – Work from the comfort of your home while collaborating with an international team and client.

Health Insurance – Health insurance coverage provided through SafetyWing, beginning as soon as you are hired.

Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance.

Reliable Payroll – Consistent payroll administration and support from the Alia Services team.

Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us.

Professional Growth – Opportunities to develop your skills, gain international experience, and grow professionally.

Coaching & Feedback – One-on-one coaching, ongoing feedback, mentorship, and development opportunities.

International Experience – Gain valuable experience working remotely with international companies and teams.

Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to different areas of the business.

Equipment Coordination – Equipment support and coordination may be available depending on the position and client requirements.

Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client.

With Alia Services, you're not just being placed in a remote role we remain part of your employment journey, providing ongoing HR, payroll, benefits, and professional support while you grow in your career.
About the Role
As a Billing Coordinator, you will be responsible for supporting the end-to-end billing process, from vendor invoice review and order progression through customer invoicing and financial reconciliation.
This is not simply a data-entry billing position. You'll independently manage orders, investigate discrepancies, resolve billing issues, communicate with internal and external stakeholders, and ensure invoices are processed accurately and on time.
You'll also serve as an experienced resource for the team, helping resolve complex billing situations, supporting newer team members, and contributing to process and system improvements.
Success in this position requires strong attention to detail, financial accuracy, problem-solving ability, Excel proficiency, and the confidence to independently investigate and resolve billing issues.
What You'll Do
Billing & Invoice Management

Manage the end-to-end billing process, including vendor invoice flow, order progression, and customer invoicing

Independently manage the invoicing of assigned orders from review through completion

Review vendor invoices and credit memos for accuracy and resolve discrepancies whenever possible

Process and review various order types, including regular, drop ship, release, e-commerce, and program orders

Review daily open-order reports and take appropriate action to resolve holds, obtain documentation, and close orders

Prepare and process billing-related financial documents, including invoices, pre-bills, early invoices, budget invoices, and manually generated invoices

Support invoice revisions, credit memos, requisitions, and other billing adjustments

Ensure consistent invoicing practices while meeting established billing KPIs, productivity expectations, and deadlines

Order & Financial Analysis

Review order details, vendor documentation, costs, selling prices, volume, margins, and other financial information to ensure billing accuracy

Investigate discrepancies involving vendor invoices, customer invoices, order information, or payment-related documentation

Process and validate order changes, including adjustments to:
Cost and selling price

Freight and shipping charges

Vendors

Partially invoiced or partially processed orders

Cancellations

Commission-related information

Understand how billing activities impact vendor payments, customer invoices, margins, and commissions

Validate shipping and freight charges and determine whether orders meet requirements for hold release

Support sales tax validation and review applicable tax calculations based on customer or transaction location

Reconstruct complex orders and billing activity when necessary to identify and correct discrepancies

ERP, Vouching & Billing Systems

Work confidently within the company's Billing ERP and related financial systems

Process and review various voucher types, including invoices, samples, vendor prepayments, credits, and manual entries

Accurately code manual billing and financial entries

Understand billing-related and non-billing-related sales order holds, including when holds can be released and when escalation is required

Complete master and reverse-master supplier orders, including freight calculations, allocations, and balancing

Process specialized vendor transactions and ensure entries are properly reconciled

Utilize reporting and shared-resource tools to research and resolve billing issues

Communication & Issue Resolution

Maintain direct and professional communication with Account Executives, vendors, Finance, and other internal departments

Independently diagnose billing issues based on internal, vendor, or Account Executive correspondence

Provide efficient, accurate resolutions whenever possible

Escalate complex invoicing issues with clear context, supporting documentation, and recommended next steps

Maintain ownership of escalated issues through final resolution

Handle complex Account Executive requests and provide appropriate billing guidance

Identify recurring issues or trends and communicate them to team leadership

Reporting & Process Improvement

Prepare and maintain Excel spreadsheets used for billing operations, reconciliation, order auditing, and reporting

Review billing and spoilage requests for accurate financial and GL coding

Support credit memo and invoice requisition processes

Participate actively in team meetings by identifying trends, discussing exceptions, and recommending solutions

Collaborate with team members and leadership to identify opportunities for process and system improvements

Maintain accurate documentation and follow established billing procedures

Team & Leadership Support

Serve as an experienced resource for other members of the Billing team

Proactively assist teammates with workloads and complex billing situations

Provide front-line guidance and support when needed

Support new hires by coordinating with trainers and assisting with onboarding and training activities

Help provide departmental overviews and process education to employees outside of the Billing function

Provide constructive observations and performance feedback to team leadership when appropriate

Perform additional billing and operational responsibilities based on business needs

What We're Looking For
Required Qualifications

18–24+ months of professional Billing experience or equivalent industry experience

Ability to independently manage the invoicing of orders

Previous experience with Accounts Payable, Accounts Receivable, Billing, Finance Operations, or a related function

Strong understanding of billing and invoicing processes

Proficiency with Microsoft Excel, Word, and Outlook

Strong computer skills and ability to learn new ERP and financial systems

Excellent written and verbal communication skills

Strong attention to detail and commitment to accuracy

Excellent organizational, time-management, and prioritization skills

Ability to manage multiple responsibilities and work effectively under deadline pressure

Strong analytical and problem-solving capabilities

Ability to work independently while collaborating effectively within a team

Professional and solution-oriented approach to internal and external communication

Flexibility to work overtime when business needs require it

Data Entry Requirements

Typing speed of approximately 40+ WPM

Strong numerical and 10-key data-entry skills

Ability to process high volumes of financial information accurately and efficiently

Preferred Qualifications

2+ years of Billing, Accounts Receivable, Accounts Payable, or Finance Operations experience

Experience working in a corporate or B2B billing environment

Experience with ERP or financial management systems

Advanced Microsoft Excel experience

Experience handling complex invoice discrepancies, credits, order changes, and reconciliations

Understanding of margins, commissions, freight, sales tax, and other components of the revenue cycle

Experience working with high-volume transactions or customer accounts

Previous experience mentoring, training, or supporting junior team members

Who Will Succeed in This Role?
You'll be a strong fit if you're someone who doesn't simply process an invoice and move on. You want to understand why the numbers look the way they do, investigate discrepancies, and make sure the entire transaction is accurate before it is completed.
You're comfortable working with detailed financial information, navigating multiple systems, communicating with different departments, and taking ownership of an issue until it's resolved.
You're also someone your teammates can rely on. You're willing to share your knowledge, help troubleshoot difficult situations, and contribute ideas that make the billing process more accurate and efficient.
Ready for Your Next Opportunity?
If you have experience in Billing, Accounts Receivable, Accounts Payable, or Finance Operations and you're ready for a role where you can take greater ownership of complex billing processes, we'd love to hear from you.
Apply today and take the next step in your career with Alia Services.
Originally posted on Himalayas
billing-coordinator accounts-receivable accounts-payable finance-operations billing-specialist billing-support-coordinator senior-medical-billing-and-payment-coordinator billing-and-collections-coordinator billing-associate medical-billing-coordinator
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