Bilingual LATAM Tech Support

## Bilingual Technical Support & Client Communication Specialist

**Location:** Latin America (Remote)
**Employment Type:** Full-Time | 40 Hours per Week
**Compensation:** $6–$8 USD per Hour
**English Level:** Advanced (C1 preferred)

### About the Opportunity

ITalent4U, a U.S.-based staff augmentation company, is recruiting a bilingual technical professional to support a U.S.-based engineering and technology company.

We're looking for someone with strong English communication skills, a good understanding of software or IT systems, and the confidence to participate in professional technical discussions.

**You don't need to be a senior software developer.** Candidates with experience in technical support, software testing, IT support, junior software development, or technical customer service are encouraged to apply.

### Key Responsibilities

* Participate in technical discussions and client-facing meetings as an authorized team representative.
* Communicate technical information clearly and professionally in English.
* Assist with technical inquiries, troubleshooting discussions, and issue coordination.
* Collaborate with technical team members and communicate updates.
* Maintain accurate documentation and follow-up on assigned tasks.

Final day-to-day responsibilities will be confirmed with the client before engagement.

### Requirements

* Excellent spoken English (B2+/C1 preferred).
* Native Spanish or Portuguese.
* Basic to intermediate knowledge of software engineering, IT systems, or technical troubleshooting.
* Strong communication, listening, and problem-solving skills.
* Comfortable speaking with U.S.-based clients.
* Reliable internet connection and a quiet workspace.
* Availability to work 40 hours per week.

### Preferred Qualifications

* Technical support or IT help desk experience.
* Familiarity with APIs, software troubleshooting, QA, databases, or web applications.
* Previous experience working remotely with international teams.
* Experience explaining technical information to nontechnical audiences.

### What We Offer

* 100% remote opportunity.
* Competitive hourly compensation based on experience.
* Opportunity to collaborate with an international team.
* Potential for long-term professional growth.
* Support from ITalent4U throughout the engagement.

### How to Apply

Please include the following in your proposal:

1. Your country of residence.
2. Your experience in software development, QA, or technical support.
3. Your spoken English level.
4. Your expected hourly rate in USD.
5. Your availability for a full-time position.

**Please also include a 60–90-second English voice introduction** describing your technical background and experience communicating with clients.

We look forward to learning more about you!