Bilingual English/Spanish Virtual Assistant – Calls, Scheduling & Admin
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
Project Type
Hourly Project: $2–$5 USD/hour
Project Description
We are looking for a reliable bilingual English/Spanish Virtual Assistant for ongoing remote administrative and customer support.
This project involves communicating with customers by phone and online, scheduling appointments, following up with leads, and completing general virtual administrative tasks.
Responsibilities include:
Making outbound calls using provided scripts and procedures
Answering and returning customer inquiries
Scheduling, rescheduling, and confirming appointments
Following up with new and existing leads
Providing virtual customer support
Responding to social media messages and inquiries
Conducting approved social media outreach
Updating customer and appointment information
Data entry and record keeping
Completing follow-up lists
Miscellaneous virtual administrative tasks as assigned
Requirements:
Fluent spoken and written English and Spanish
Excellent English-speaking skills are essential
Comfortable making and receiving phone calls
Professional and friendly communication
Strong customer-service skills
Organized and detail-oriented
Reliable internet connection
Quiet environment suitable for phone calls
Ability to follow scripts, written instructions, and established procedures
Previous virtual assistant, appointment scheduling, call center, or customer-service experience preferred
Hours & Availability:
Our business operates in California, USA (Pacific Time).
The freelancer must be able to work during agreed-upon Pacific Time hours. Evening and weekend availability will be required when needed, so applicants should have flexibility in their schedules.
This is intended to be an ongoing freelance project for the right person.
Compensation:
Starting budget is $2–$5 USD per hour, depending on experience, qualifications, and communication skills.
When submitting your bid, please tell us:
What country/time zone you are located in
Your English proficiency
Your Spanish proficiency
Your experience making customer calls
Your experience scheduling appointments
Your experience with social media/customer outreach
Your availability during California Pacific Time
Your availability for evenings and weekends
Your requested hourly rate
We are looking for someone who is reliable, responsive, professional, friendly, and interested in an ongoing working relationship.
Hourly Project: $2–$5 USD/hour
Project Description
We are looking for a reliable bilingual English/Spanish Virtual Assistant for ongoing remote administrative and customer support.
This project involves communicating with customers by phone and online, scheduling appointments, following up with leads, and completing general virtual administrative tasks.
Responsibilities include:
Making outbound calls using provided scripts and procedures
Answering and returning customer inquiries
Scheduling, rescheduling, and confirming appointments
Following up with new and existing leads
Providing virtual customer support
Responding to social media messages and inquiries
Conducting approved social media outreach
Updating customer and appointment information
Data entry and record keeping
Completing follow-up lists
Miscellaneous virtual administrative tasks as assigned
Requirements:
Fluent spoken and written English and Spanish
Excellent English-speaking skills are essential
Comfortable making and receiving phone calls
Professional and friendly communication
Strong customer-service skills
Organized and detail-oriented
Reliable internet connection
Quiet environment suitable for phone calls
Ability to follow scripts, written instructions, and established procedures
Previous virtual assistant, appointment scheduling, call center, or customer-service experience preferred
Hours & Availability:
Our business operates in California, USA (Pacific Time).
The freelancer must be able to work during agreed-upon Pacific Time hours. Evening and weekend availability will be required when needed, so applicants should have flexibility in their schedules.
This is intended to be an ongoing freelance project for the right person.
Compensation:
Starting budget is $2–$5 USD per hour, depending on experience, qualifications, and communication skills.
When submitting your bid, please tell us:
What country/time zone you are located in
Your English proficiency
Your Spanish proficiency
Your experience making customer calls
Your experience scheduling appointments
Your experience with social media/customer outreach
Your availability during California Pacific Time
Your availability for evenings and weekends
Your requested hourly rate
We are looking for someone who is reliable, responsive, professional, friendly, and interested in an ongoing working relationship.
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