Bilingual Customer Service Rep (French and English)

Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)

Scheduling & confirming pick up's

Follow up on interline requested pick up's

Co-ordinating with other departments/terminals to ensure customers' requirements are being met

Assisting sales

This is a remote position reporting to the Head Office in Gore Bay

This is a Monday-FridayShift from 10:30 AM to 7:00 PM EST

Must be bilingual (Able to speak and write fluently in both English and French)

Professional writing & phone skills

Ability to problem solve

Ability to work as a team & individually

Excellent communication

Reliable

This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.
As a member of the Customer Service Team, you are also eligible for the following benefits:

Profit Sharing

Benefits (including health and dental)

Opportunities for growth and advancement

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.
Originally posted on Himalayas