Benefits Outreach Representative

Bilingual Spanish-English - English Opportunities Available
AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. In this opportunity, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.
This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required. If you enjoy helping others, communicating clearly, and working independently, this role provides a strong path toward a meaningful long-term career from home.
Bilingual candidates who are fluent in English and Spanish or English and Vietnamese are encouraged to apply. These language skills may help support clear communication with a broader range of clients. All qualified applicants are welcome to apply.
Key Responsibilities

Conduct scheduled virtual consultations with clients using Zoom

Identify client needs and guide them through available benefit options

Explain coverage details and enrollment steps clearly and professionally

Maintain accurate digital records and manage follow-up communication

Provide exceptional client service while building long-term relationships

Participate in ongoing training sessions and team meetings to strengthen skills

Qualifications

Strong verbal communication and interpersonal skills

Organized, dependable, and comfortable working independently in a remote environment

Confidence using video conferencing platforms and digital tools

Motivated by service-oriented, purpose-driven work

Customer service, sales, or client relations experience is helpful but not required

Bilingual English-Spanish or English-Vietnamese communication skills are a plus, but not required

Requirements

Must be physically located and authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Training and Support
AO Globe Life provides comprehensive onboarding to ensure every team member begins with a strong foundation. Training includes product education, compliance standards, and effective client communication strategies. Weekly virtual training sessions and mentorship opportunities help team members strengthen leadership, service, and relationship-building skills.
Our structure emphasizes collaboration, growth, and accountability, with experienced leaders available to support your professional development.
What You Can Expect
At AO Globe Life, you can build your career while working remotely from anywhere in the United States. The environment combines independence with strong team support, allowing you to manage your schedule while maintaining clear goals and team connection.
Team members have opportunities for long-term career growth through continued learning, advancement pathways, and leadership responsibilities over time.
Who Succeeds in This Role

Communicative and empathetic individuals who value professionalism and service

Organized professionals capable of managing responsibilities in a remote setting

Growth-oriented individuals committed to continuous learning

Team players who collaborate effectively while working independently

Individuals with bilingual English-Spanish or English-Vietnamese skills who enjoy helping clients communicate clearly

About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit unions, and veterans, offering financial protection programs designed to help families prepare for the unexpected.
As a remote-first company, AO Globe Life focuses on service, stability, and opportunity—empowering team members to grow professionally while helping families nationwide protect what matters most.
AO Globe Life is an equal opportunity employer. We consider applicants based on qualifications, skills, and business needs, without regard to characteristics protected by applicable law.
Originally posted on Himalayas