Back Office Officer
TypeFull-time job
LocationMalaysia
Posted1 hour ago
FXGT is a leading online trading platform offering forex, CFDs, and crypto trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry.
We are looking for a Back Office Officer to join our team! Could this be you? If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role! Be the first applicant and apply today!
The Back Office Officer is expected to work Monday through Sunday as part of a rotating shift schedule supporting 24/7 operations. The standard working hours consist of eight (8) hours per day as follows:
Summer Time:
05:00 AM – 13:00 PM
06:00 AM – 14:00 PM
Winter Time:
06:00 AM – 14:00 PM
07:00 AM – 15:00 PM
The applicable shift will be determined by the Company based on operational and business requirements. The employee may be required to work on a rotating shift schedule, including shifts outside the standard working hours, as necessary to support the Company’s 24/7 operations.
Job Responsibilities
Overseeing the daily execution of tasks relating to deposits and withdrawals
Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
Resolving internal and external queries in a timely and professional manner
Preparing of various regulatory reports related to back-office/administration
Proactively measuring and improving operational processes
Identifying and enhancing internal procedures, systems, and controls
Communicating with other internal departments and the Company’s partners
Providing a high level of communication and support to the Company’s partners
Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
Job Requirements
University degree in Economics/Finance/Business or in a related field (preferable but not a must)
Previous experience in a similar position will be considered as an advantage
Good knowledge of Excel and other Microsoft Office tools
High fluency in English with excellent written and verbal communication skills
Capacity to work under pressure and with strict deadlines
Good communication and monitoring skills
Strong sense of professionalism, organizational and analytical skills
Self-learner and highly motivated individual
Employee Benefits & Perks
Compensation & Rewards
Attractive Remuneration Package & Welcome package
Referral Bonus for helping us grow with great talent
Learning & Development
Yearly Training Budget (includes Udemy membership by department)
Ongoing Training Opportunities for professional and personal development
Time Off & Leave
Departments on shifts entitle to additional half day during summer (June – August)
Up to 25 Days of Holiday Leave per year
Special Leave Days for personal reasons (additional leaves on special occasions such us birthdays, weddings, condolence)
Work-Life Balance
Fixed-shift departments will retain their standard hours and existing flexibility
Parental benefits
New Fathers
2 extra paid days off for the birth of your child on the day of birth and the day after.
Mothers
May leave up to 2 hours early daily, if working a full 40-hour week and child is under 16.
Family Support
Emergency leave for school pickups.
Attend school activities up to 2 times/year (HR must receive official invite).
Please note that due to the high volumes of applications received only shortlisted applicants will be responded
Originally posted on Himalayas
We are looking for a Back Office Officer to join our team! Could this be you? If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role! Be the first applicant and apply today!
The Back Office Officer is expected to work Monday through Sunday as part of a rotating shift schedule supporting 24/7 operations. The standard working hours consist of eight (8) hours per day as follows:
Summer Time:
05:00 AM – 13:00 PM
06:00 AM – 14:00 PM
Winter Time:
06:00 AM – 14:00 PM
07:00 AM – 15:00 PM
The applicable shift will be determined by the Company based on operational and business requirements. The employee may be required to work on a rotating shift schedule, including shifts outside the standard working hours, as necessary to support the Company’s 24/7 operations.
Job Responsibilities
Overseeing the daily execution of tasks relating to deposits and withdrawals
Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
Resolving internal and external queries in a timely and professional manner
Preparing of various regulatory reports related to back-office/administration
Proactively measuring and improving operational processes
Identifying and enhancing internal procedures, systems, and controls
Communicating with other internal departments and the Company’s partners
Providing a high level of communication and support to the Company’s partners
Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
Job Requirements
University degree in Economics/Finance/Business or in a related field (preferable but not a must)
Previous experience in a similar position will be considered as an advantage
Good knowledge of Excel and other Microsoft Office tools
High fluency in English with excellent written and verbal communication skills
Capacity to work under pressure and with strict deadlines
Good communication and monitoring skills
Strong sense of professionalism, organizational and analytical skills
Self-learner and highly motivated individual
Employee Benefits & Perks
Compensation & Rewards
Attractive Remuneration Package & Welcome package
Referral Bonus for helping us grow with great talent
Learning & Development
Yearly Training Budget (includes Udemy membership by department)
Ongoing Training Opportunities for professional and personal development
Time Off & Leave
Departments on shifts entitle to additional half day during summer (June – August)
Up to 25 Days of Holiday Leave per year
Special Leave Days for personal reasons (additional leaves on special occasions such us birthdays, weddings, condolence)
Work-Life Balance
Fixed-shift departments will retain their standard hours and existing flexibility
Parental benefits
New Fathers
2 extra paid days off for the birth of your child on the day of birth and the day after.
Mothers
May leave up to 2 hours early daily, if working a full 40-hour week and child is under 16.
Family Support
Emergency leave for school pickups.
Attend school activities up to 2 times/year (HR must receive official invite).
Please note that due to the high volumes of applications received only shortlisted applicants will be responded
Originally posted on Himalayas
Apply on Himalayas →
Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.