AV Engineer

Vivantify Technology Solutions India Pvt. Ltd. · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted2 hours ago
Location: Pan India
Experience: 1–3 Years
Employment Type: Contractor
Openings: 1
About the Role
We are seeking an AV Engineer to support day-to-day Audio-Visual (AV) and Video Conferencing (VC) operations across global locations. The role involves monitoring AV/VC endpoints, troubleshooting user issues, supporting meetings and events, and maintaining AV device inventory and compliance. The ideal candidate should have hands-on experience with Cisco Webex and basic network troubleshooting.
Job Description
The AV Engineer will be responsible for maintaining and supporting AV/VC devices and endpoints, responding to support requests, and resolving issues remotely or through on-site assistance when required. The role also includes pre-testing rooms for high-profile meetings and providing AV support for auditoriums, town halls, and virtual events.
The position involves AV device installations and reinstallations, ticket handling, incident coordination, Webex profile administration, and follow-up with relevant stakeholders. The engineer will also maintain global AV asset inventories and ensure collaboration devices are appropriately recorded and compliant within the CMDB.
Key Responsibilities

Perform daily checks of AV/VC endpoints and maintain operational checklists.

Troubleshoot AV/VC issues remotely and provide on-site support when required.

Pre-test conference rooms for high-profile meetings and planned activities.

Install and reinstall display panels, AV devices, and Cisco IP phones.

Provide AV support for auditoriums, town halls, events, and virtual events.

Handle tickets, raise incidents, and coordinate follow-ups with relevant stakeholders.

Create and delete Cisco Webex profiles as required.

Maintain AV asset inventories and ensure global collaboration devices comply with CMDB requirements.

Provide AV/VC support during planned weekend activities when required.

Perform basic network troubleshooting for AV-related issues.

Required Skills

Cisco Webex

AV/VC endpoint support

AV device installation and troubleshooting

Basic network troubleshooting

Ticket and incident handling

AV asset and inventory management

CMDB compliance

Preferred / Good to Have

EUC Desktop Engineering

Service Level Management

Service Desk experience

Mandatory Skills
Cisco Webex

Candidate Profile
The ideal candidate should have 1–3 years of experience supporting AV/VC environments, with hands-on knowledge of Cisco Webex, AV device troubleshooting, and basic networking. The candidate should be comfortable providing remote and on-site support and coordinating with stakeholders during meetings, events, and planned activities.
Benefits Package

Competitive salary and benefits package

Opportunities for professional growth and development

A collaborative and inclusive work environment

The opportunity to work on exciting and challenging projects with leading clients

Originally posted on Himalayas
av-engineer audio-visual-engineer video-conferencing-engineer av-vc-support-specialist audio-visual-technician av-design-engineer av-engineering av-support-engineer audiovisual-engineering av-commissioning-engineer av-infrastructure-engineering av-system-designer
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