Arabic VA: Admin & Customer Support

I’m looking for a reliable virtual assistant who can switch seamlessly between Arabic customer support and everyday Microsoft Office admin work.

On the support side, you’ll be my front-line voice in Modern Standard Arabic. That means:

• Answering incoming calls and WhatsApp or social-media messages with a professional, friendly tone
• Responding to customer emails and live-chat inquiries
• Processing orders, logging complaints, and following up until each issue is closed

When things are quiet on the phones, I’ll count on you to keep our internal documents tidy:

• Drafting and polishing Word files
• Updating Excel sheets, tables, and simple performance reports
• Laying out concise PowerPoint slides for weekly meetings

Fluency in written and spoken Modern Standard Arabic is essential, and solid spoken English will help us coordinate day to day. You should be comfortable juggling several tasks at once, confident with the full Microsoft Office suite, and happy to learn our preferred call and chat tools.

If you’re proactive, detail-oriented, and ready to start right away, let’s talk.