Appointment Setter – Grand Star Cleaning Pros

Appointment Setter – Grand Star Cleaning Pros

Position: Appointment Setter / Outbound Caller
Company: Grand Star Cleaning Pros LLC
Type: Part-Time / Remote
Hours: Approximately 12 hours per week

About the Role

Grand Star Cleaning Pros is looking for a motivated and confident Appointment Setter to help us generate new business through outbound phone calls.

Your primary responsibility will be to contact businesses and property-related prospects from a provided lead list, introduce our commercial cleaning services, identify potential opportunities, and schedule qualified appointments directly with the owner.

This is a straightforward sales-development role. You will not be responsible for closing deals. Your job is to start the conversation, qualify the prospect, and get the appointment on the calendar.

Key Responsibilities

* Make outbound calls to prospects using a provided lead list.
* Introduce Grand Star Cleaning Pros and our commercial cleaning services.
* Speak with business owners, property managers, facility managers, construction companies, and other decision-makers.
* Identify prospects who may need cleaning services.
* Ask basic qualifying questions to determine whether the prospect is a potential fit.
* Handle common objections professionally and keep conversations moving.
* Schedule qualified appointments directly with the owner of Grand Star Cleaning Pros.
* Accurately record call outcomes, notes, and follow-up information in the provided spreadsheet/CRM.
* Follow up with prospects when requested.
* Maintain consistent daily calling activity and appointment-setting performance.

What We’re Looking For

* Previous appointment-setting, cold-calling, telemarketing, or sales experience preferred.
* Clear and professional English communication.
* Comfortable speaking with business owners and decision-makers.
* Confident making cold calls and handling rejection.
* Reliable and consistent with scheduled work hours.
* Able to follow a calling script while still sounding natural.
* Organized and comfortable updating spreadsheets.
* Goal-oriented and motivated by booked appointments.

What You Will Be Provided

* Lead list with prospect information.
* Calling script and talking points.
* Information about our cleaning services.
* Clear instructions on how to qualify prospects.
* Appointment-setting process.
* Spreadsheet/CRM for tracking calls and results.

Performance Expectations

The primary performance metric for this position is qualified appointments booked, not simply the number of calls made.

We are looking for someone who can consistently:

Call → Start Conversation → Qualify Prospect → Book Appointment → Record Results

The owner will handle the sales meeting, pricing, proposals, and closing.

Ideal Candidate

The ideal candidate is someone who is comfortable picking up the phone, doesn’t get discouraged by rejection, and knows how to turn a cold call into a real business conversation.

If you’re confident on the phone, organized, consistent, and enjoy sales, this could be a great fit.

To apply: Please provide a brief introduction, your previous appointment-setting/cold-calling experience, your availability, and any relevant results or performance metrics.