Animated 30-Second SaaS Promo

I’m refreshing our homepage and want a sharp, 30-second animated video that immediately shows visitors we don’t just sell software—we back it with top-tier customer support.

Style & tone
The piece needs to feel sleek and professional rather than playful. Think clean motion graphics, subtle transitions, and on-brand colours that match our style guide (I’ll provide the palette, fonts, and logo assets). Please avoid cartoonish characters; abstract or minimal character animation is fine if it keeps the corporate polish intact.

Core message
In those short 30 seconds the viewer must walk away knowing:
• contacting us is easy
• real people respond fast
• support is available around the clock and included in every plan

We can hint at ease of use and advanced functionality with quick UI flashes, but customer support is the headline.

Voice & script
A clear, confident voiceover works best. If you can supply a native-sounding VO talent (US or neutral international accent) that’s ideal; otherwise, I can handle casting after we lock the script. All copy must stay within the 30-second limit.

Deliverables
• Concept and rough storyboard for approval
• Final script (≤75 words)
• Full-HD (1920×1080) and square (1080×1080) masters, H.264 MP4
• Separate clean version without VO for possible localisation
• All project source files (After Effects/Illustrator etc.)

Acceptance criteria
1. Runtime 28–32 seconds, hard stop.
2. Brand colours, logo and CTA appear exactly as provided.
3. Message hierarchy: support first, product shots second.
4. Two rounds of revisions included.

I’m ready to share brand assets and product screenshots as soon as we kick off. Looking forward to seeing your concept ideas and past animated promo work!