Amazon & Flipkart Account Manager

I run active stores on Amazon Seller Central and Flipkart Seller Hub and want an experienced hand to run the day-to-day so I can focus on product development. You’ll take full ownership of three core areas—inventory control, customer service, and growth marketing—while keeping me in the loop with concise daily performance snapshots.

Here’s what the engagement looks like:
• Inventory: monitor stock, create shipments, reconcile inwarding, and coordinate with my warehouse so we never go out of stock or incur long-term storage fees.
• Customer service: respond to buyer messages, handle returns / claims within SLA, and protect account health metrics.
• Marketing & promotions: plan Lightning Deals, coupons, and Flipkart campaigns, optimize PPC, and track ACoS / RoAS so each rupee spent drives profitable sales.

Tools you’re already fluent in—Amazon Seller Central, Flipkart Seller Hub, Brand Analytics, Advertising Console, and any reporting add-ons—will be essential. I expect a brief daily update noting sales, ad spend, inventory alerts, and any escalations that need my sign-off. Because both marketplaces can penalise slip-ups quickly, prior expert-level experience managing high-volume Indian marketplace accounts is non-negotiable.

Deliverables will be accepted once:
1. Inventory levels are synced with warehouse counts and reflect accurately on both portals.
2. Customer response time stays under 12 hours with no unresolved performance notifications.
3. Ad campaigns and promotions are live, tracked, and reported with clear KPIs in the agreed daily format.

If you’re ready to step in and keep the stores humming, let’s connect.