AI Chatbot Automation Specialist -- 2

My most immediate priority is to roll out a robust chatbot and customer-service automation layer for my online properties. I already have an overall digital roadmap that spans web development, video, graphics, marketing, data work and more, but the first milestone is a conversational assistant that feels natural, understands context, and can scale as traffic grows.

Here is what I need right now:

• A production-ready chatbot focused on natural-language processing.
• Seamless hand-off to live agents when required and a clear escalation path.
• Clear documentation and basic training material so my team can update intents without engineering help.

Core expectations
– Demonstrated experience building customer-facing chatbots or virtual agents, ideally with samples I can test.
– Ability to integrate with our existing CRM and help-desk stack (details shared in follow-up).
– Clean communication, realistic timelines, and proactive problem-solving.
– Commitment to quality so this becomes a foundation for future automation phases.

When you reply, please link to two or three live bots you have shipped, outline the tech stack you prefer, give an estimated schedule for a first workable release, and let me know your fee structure.

Outstanding work on this phase will open the door to longer-term collaboration across my broader digital projects.