AI Business Analyst | REMOTE

SupportNinja · via Himalayas ·

TypeFull-time job
LocationPhilippines
Posted3 hours ago
Work Setup:Remote

Start Date: ASAP

Equipment Provision: BYOD

Schedule: Nigh shift (Able to work on shifting schedules)

Job Summary:This role supports AI enablement initiatives by working across business and technical teams to understand current processes, tooling, data flows, and operational requirements, and by documenting workflows and assessing readiness for AI adoption.

What does a day in the life of anAI Business Analystlook like?

Work closely with stakeholders across business, engineering, security, compliance, legal, and operations teams

Understand current processes, tooling, and data flows across the organization

Gather and document business, operational, functional, and security requirements related to AI initiatives and tooling

Document current-state workflows and end-to-end processes across departments

Map systems, data sources, ownership, access permissions, and data flows

Identify process pain points, dependencies, operational constraints, and inefficiencies

Conduct gap analysis across existing processes, tooling, and workflows

Identify data readiness gaps including data access, governance, quality and ownership

Support prioritization of findings, dependencies, and recommendations for AI enablement

Solicits and readily accepts constructive feedback

Eager to learn new systems and processes

Demonstrates close attention to detail and thorough review of one’s work with a focus on quality

Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability

Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them

Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed

Exhibits good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary

Expresses ideas and suggestions in support of the team’s success

Sees tasks through to completion and offers support as needed

Able to communicate clearly and effectively with customers, leadership, and client contacts

Collaborates closely with team leader/manager regarding issues or concerns with daily tasks and activities.

Related Duties as Assigned

Perform other duties as assigned

What are the required qualifications for an AI Business Analyst?

4-year college degree or equivalent business experience

At least 2+ years of experience in Business Analysis, Process Improvement ,Project Management and Data Analysis

Good written and oral communication skills in English

Business Analysis Skills;
Requirements gathering and documentation

Process mapping and workflow analysis

Gap analysis and root cause analysis

Business process improvement

User story and use case creation

User Acceptance Testing (UAT)

Stakeholder management

AI and Automation Skills;
Understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts

Knowledge of Generative AI tools (e.g., ChatGPT, Copilot, Gemini)

Ability to identify business processes suitable for AI and automation

Prompt engineering and AI workflow design

Understanding of AI risks, governance, and ethical considerations

Basic understanding of databases and cloud platforms

Ninja Perks and Benefits

*Full time employees

Competitive compensation

Adherence to government-mandated benefits

Retirement Savings Program with Company Matching

Life Insurance

HMO on day 1

Paid time off, birthday leave

Bonus and incentive plans

Opportunities for skills training and personal and professional development

Employee Referral Program

Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready?

If you are interested, you can access your instant interview here:

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

#Supportninjajobs

Originally posted on Himalayas
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