Accident & Health Claims Handler
TypeFull-time job
LocationUK (Remote)
Posted3 hours ago
Building a More Resilient World
When things go wrong, insurance has one job: get people and businesses back on their feet. Too often, it doesn’t. At ClaimSorted, we’re changing that, and building a more resilient world where people and businesses have the confidence to go after bigger opportunities.
We’re creating the company that will define how claims are handled for the next generation. The world’s largest insurers and Fortune 500 companies already trust us to handle their claims and manage their risk.
And we’re moving fast. We grew 10x in the past year, raised one of the largest InsurTech rounds of its kind, and are backed by Y Combinator, Atomico and Eurazeo. We ship, learn and improve every week, never settling for “how it’s always been done.”
We’re just getting started. There’s never been a better time to join.
About the Role
We’re looking for an Accident and Health Claims Handler to join ClaimSorted and support the launch of our first A&H account. You’ll lead the charge in growing this line of business, delivering outstanding customer care, making decisions independently and driving efficiencies in a brand new area of the business.
This role is ideal for:
an experienced A&H Claims Handler who wants to build their career at a company that rewards performance, not tenure
someone confident applying their own judgement, who is hungry to learn and grow fast and wants to shape how a new line of business is run
We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.
If you join us, we will give you the training and support to become the best Claims Handler possible, from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.
What You’ll Do
Handle A&H claims end to end, from first notification of loss through to settlement
Review and interpret medical evidence to assess claims accurately against policy terms
Communicate with policyholders throughout the claims journey, ensuring a clear, empathetic and positive experience
Verify coverage and make confident, independent decisions within your authority
Set appropriate reserves and manage your claims to closure targets
Proactively manage outstanding claims, keeping them moving and chasing evidence where needed
Identify potential fraud indicators and escalate appropriately
Maintain accurate and thorough claims records for audit and compliance
Help shape processes for our first A&H account, and contribute to continuous improvement by flagging inefficiencies
What Success Looks Like
Accurate, high quality decisions, with a 95% average QA score
Meeting 100% of claim closure targets and proactively managing outstanding claims
Answering 95% of emails within 1 business day
Who You Are
Based in the UK with work authorisation
Experienced in handling Accident and Health claims, with strong technical knowledge of medical evidence and A&H claim assessment principles
Confident making independent decisions and applying judgement
Excellent communicator, able to work well with policyholders, clients, medical professionals and colleagues
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Experience leading, mentoring, or coaching others is a plus
Startup or high-growth experience is a plus
Why Join Us
This is a chance to grow faster than you would at a traditional insurer or claims business.
You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. As part of the launch of our first A&H account, you’ll have a real hand in building and growing this line of business.
If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.
Our Values
Move Fast – Act decisively, iterate quickly, optimize for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
Say It How It Is – Transparency and direct communication build trust.
Compensation & Benefits
Competitive salary beyond the industry standard
Quarterly performance bonus: up to 15% of quarterly salary
Generous, transparent equity participation
28 days annual leave
Private medical insurance
Pension contributions
Company offsites
Accelerated promotion track in a high-growth environment
Compensation: £28K – £36K • Offers Equity • Offers Bonus • 15% Quaterly Bonus
• Base Salary £28K – £36K • Offers Equity • Offers Bonus • 15% Quaterly Bonus
Find more English Speaking Jobs in United Kingdom on Arbeitnow
When things go wrong, insurance has one job: get people and businesses back on their feet. Too often, it doesn’t. At ClaimSorted, we’re changing that, and building a more resilient world where people and businesses have the confidence to go after bigger opportunities.
We’re creating the company that will define how claims are handled for the next generation. The world’s largest insurers and Fortune 500 companies already trust us to handle their claims and manage their risk.
And we’re moving fast. We grew 10x in the past year, raised one of the largest InsurTech rounds of its kind, and are backed by Y Combinator, Atomico and Eurazeo. We ship, learn and improve every week, never settling for “how it’s always been done.”
We’re just getting started. There’s never been a better time to join.
About the Role
We’re looking for an Accident and Health Claims Handler to join ClaimSorted and support the launch of our first A&H account. You’ll lead the charge in growing this line of business, delivering outstanding customer care, making decisions independently and driving efficiencies in a brand new area of the business.
This role is ideal for:
an experienced A&H Claims Handler who wants to build their career at a company that rewards performance, not tenure
someone confident applying their own judgement, who is hungry to learn and grow fast and wants to shape how a new line of business is run
We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.
If you join us, we will give you the training and support to become the best Claims Handler possible, from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.
What You’ll Do
Handle A&H claims end to end, from first notification of loss through to settlement
Review and interpret medical evidence to assess claims accurately against policy terms
Communicate with policyholders throughout the claims journey, ensuring a clear, empathetic and positive experience
Verify coverage and make confident, independent decisions within your authority
Set appropriate reserves and manage your claims to closure targets
Proactively manage outstanding claims, keeping them moving and chasing evidence where needed
Identify potential fraud indicators and escalate appropriately
Maintain accurate and thorough claims records for audit and compliance
Help shape processes for our first A&H account, and contribute to continuous improvement by flagging inefficiencies
What Success Looks Like
Accurate, high quality decisions, with a 95% average QA score
Meeting 100% of claim closure targets and proactively managing outstanding claims
Answering 95% of emails within 1 business day
Who You Are
Based in the UK with work authorisation
Experienced in handling Accident and Health claims, with strong technical knowledge of medical evidence and A&H claim assessment principles
Confident making independent decisions and applying judgement
Excellent communicator, able to work well with policyholders, clients, medical professionals and colleagues
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Experience leading, mentoring, or coaching others is a plus
Startup or high-growth experience is a plus
Why Join Us
This is a chance to grow faster than you would at a traditional insurer or claims business.
You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. As part of the launch of our first A&H account, you’ll have a real hand in building and growing this line of business.
If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.
Our Values
Move Fast – Act decisively, iterate quickly, optimize for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
Say It How It Is – Transparency and direct communication build trust.
Compensation & Benefits
Competitive salary beyond the industry standard
Quarterly performance bonus: up to 15% of quarterly salary
Generous, transparent equity participation
28 days annual leave
Private medical insurance
Pension contributions
Company offsites
Accelerated promotion track in a high-growth environment
Compensation: £28K – £36K • Offers Equity • Offers Bonus • 15% Quaterly Bonus
• Base Salary £28K – £36K • Offers Equity • Offers Bonus • 15% Quaterly Bonus
Find more English Speaking Jobs in United Kingdom on Arbeitnow
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