ACA Enrollment Follow-Up Calls
Budget / Salary$30–250
TypeFreelance project
LocationRemote
Posted1 hour ago
I have a steady flow of warm ACA health-insurance leads—people who already filled out an interest form and are waiting for the next step. I need help reaching out to them by phone, confirming whether they’re likely to qualify for Affordable Care Act coverage, walking them through the core plan benefits, and then locking in a time for a licensed agent to finalize enrollment.
The call flow is straightforward: verify basic eligibility, highlight the cost savings and coverage advantages that matter most, answer top-of-mind questions, and book an appointment on our calendar system. I’ll provide the lead list, short call script, compliance guidelines, and access to the scheduling tool; you bring clear English, a friendly voice, and disciplined follow-through.
Deliverables:
• Daily call log showing attempts, outcomes, and next steps
• Appointments scheduled with time and contact details
• Brief notes on each lead’s eligibility status and concerns
Quality is measured by contact rate, appointment conversions, and accurate documentation. If you have outbound calling experience, a reliable headset/VoIP setup, and understand ACA basics, you’ll ramp up quickly. Let’s get these interested families enrolled.
The call flow is straightforward: verify basic eligibility, highlight the cost savings and coverage advantages that matter most, answer top-of-mind questions, and book an appointment on our calendar system. I’ll provide the lead list, short call script, compliance guidelines, and access to the scheduling tool; you bring clear English, a friendly voice, and disciplined follow-through.
Deliverables:
• Daily call log showing attempts, outcomes, and next steps
• Appointments scheduled with time and contact details
• Brief notes on each lead’s eligibility status and concerns
Quality is measured by contact rate, appointment conversions, and accurate documentation. If you have outbound calling experience, a reliable headset/VoIP setup, and understand ACA basics, you’ll ramp up quickly. Let’s get these interested families enrolled.
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