1213 | On-Call Infrastructure Engineer (DevOps)

Intetics · via Himalayas ·

TypeFull-time job
LocationKazakhstan
Posted1 hour ago
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a On-Call Infrastructure Engineer (DevOps) to join our team and provide exceptional customer support.
About the client
Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing.
Engagement details
This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability.

Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone

Monitor email and alerts throughout the coverage window

Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work

Begin troubleshooting and resolution promptly

Only time spent actively working on incidents or requests is paid; standby time is unpaid

Responsibilities

Investigate and resolve production infrastructure incidents

Troubleshoot AWS, Linux, Docker, and MySQL environments

Diagnose and resolve MySQL replication issues

Restore service availability and document resolution steps

Perform root cause analysis where required

Responsibilities

Investigate and resolve production infrastructure incidents

Troubleshoot AWS, Linux, Docker, and MySQL environments

Diagnose and resolve MySQL replication issues

Restore service availability and document resolution steps

Perform root cause analysis where required

Requirements

AWS EC2 administration

CloudWatch

Linux administration, particularly Ubuntu

Docker and Docker Compose

MySQL administration

MySQL replication troubleshooting

Production incident response

On-call support experience

Application Load Balancers

CloudFront

Strong operational troubleshooting skills

Strongly Preferred

Terraform

Packer

Percona PMM

PagerDuty

Site24x7

Backup and recovery operations

Root Cause Analysis (RCA)

AWS infrastructure troubleshooting

Nice to Have

Java application troubleshooting

PHP application troubleshooting

Prometheus

Grafana

Datadog

New Relic

High-availability MySQL design

Observability architecture

Originally posted on Himalayas
infrastructure-engineer devops-engineer site-reliability-engineer cloud-infrastructure-engineer systems-administrator
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