Business Analyst Overview: goLance is seeking an experienced and dynamic Business Analyst to support our managed development projects for enterprise clients and internal operational needs. This individual will play a pivotal role in bridging the gap between business objectives and technical execution, ensuring that both client projects and internal initiatives are aligned with company goals and deliver value efficiently. Key Responsibilities: Client-Focused Projects: Work with enterprise clients to gather, document, and analyze business requirements for managed development projects. Conduct stakeholder interviews and workshops to understand business goals, challenges, and project scope. Translate client needs into functional requirements and technical specifications. Collaborate with developers, project managers, and other stakeholders to ensure alignment between client expectations and development execution. Create process maps, workflow diagrams, and other documentation to support the development process. Ensure timely communication with clients, providing updates, clarifying requirements, and addressing any issues. Internal Development Projects: Analyze and document internal requirements for goLance’s operational systems and platforms. Collaborate with internal teams (IT, product development, and marketing) to streamline processes and enhance platform capabilities. Identify opportunities for process improvements and automation within goLance’s internal operations. Create detailed business cases to support decisions for internal development projects. Work with technical teams to test and validate solutions, ensuring alignment with internal stakeholders' requirements. Data Analysis & Reporting: Analyze trends and key performance indicators (KPIs) from both client and internal projects to provide actionable insights. Prepare and present regular reports to stakeholders, highlighting project status, potential risks, and mitigation strategies. Use data to support recommendations for continuous improvement, both for clients and internal needs. Cross-Functional Collaboration: Serve as the primary point of contact between business stakeholders (both internal and client-facing) and technical teams. Ensure smooth communication and understanding between technical teams and non-technical stakeholders. Lead and participate in meetings to align teams, clarify expectations, and ensure project objectives are met. Project Management Support: Assist project managers in tracking project progress, managing timelines, and addressing project risks. Ensure that both internal and client-facing projects adhere to scope, budget, and timeline constraints. Support the creation of project plans, timelines, and documentation. Qualifications: Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field. Experience: Minimum of 5 years as a business analyst, with experience in managed development projects or consulting. Proven track record of working with enterprise clients and delivering results that meet business objectives. Experience working in remote teams and managing communication across different time zones. Skills: Strong understanding of software development life cycle (SDLC), Agile methodologies, and project management principles. Excellent analytical and problem-solving skills. Proficiency with business analysis tools (e.g., Jira, Confluence, Visio, Power BI). Strong communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders. Experience with data analysis, reporting tools, and process modeling techniques.
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